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Review Date
April 9, 2009
Overall Rating
 5 of 5
Value Rating
 4 of 5
Used product for
3 Months to 1 year
Battery Finder >>
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Reviewed by
chuckinchitown
, Casual
Price Paid
$159.00
at www.ceiva.com
Photography Experience
6-10 years
, People
Summary
WOW, I really can't believe some of the negative comments about this product.
IIt has been an absolute DELIGHT to own and use.
We love it. My wife & kids liked it so much we HAD to get it for the grand parents. With all them being divorced that meant we had to get 4 frames. It was worth EVERY penny. No problems at all... but I have to say the 100% FREE replacement warranty made the decision to buy these an EASY decision.
Strengths
Easy for everyone to use. EVEN my non-techy mother-in-law can do it. Oh and they look real nice.
Weaknesses
ALL grandparents are addicted to the thing. They all have their kids "supporting their habit" for fresh new family photos.
Similar Products Used
None, these are our first.
Customer Service
Great... and they are NOT overseas.
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Review Date
January 3, 2004
Overall Rating
 1 of 5
Value Rating
 1 of 5
Used product for
0-1 years
Visitors rate this review
5.00 of 5, 2 votes
Battery Finder >>
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Reviewed by
mizinc
, Casual
Price Paid
$149.00
at Comp USA
Summary
I bought one for my in-laws for Christmas. It worked great as they do not use a computer. The following year, I bought another one for Grandma and that's when it all went downhill. The color on the first one started to fade, and the 2nd one stopped working after about 2 months. Very embarassing to give a gift that stops working.
Strengths
Able to share pictures with computer- illiterate family.
Weaknesses
Does not work well after a period of time. Conveniently after warranty expires.
Customer Service
Non-existent. No response to emails. Phone number is invalid.
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Review Date
October 22, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
0-1 years
Battery Finder >>
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Reviewed by
merl
, Casual
Price Paid
$129.00
at internet
Summary
The product worked ok for about 5 months, VERY slow to load photos (prefer webshots or another host), but my parents are elderly and this was the only option. The power supply went out and I might as well have thrown it in the trash. I live in Europe and sent dozens of e-mails and never could find a number to call for "support"!
Strengths
If it works, its a basic tool
Weaknesses
Absolutely 0 customer support! I've turned most people over here against it and will continue to do so till I leave. This company is horrible, but I still get notices wanting me to renew!! Unbelievable!
Similar Products Used
none
Customer Service
Think I covered that,,,, there isn't ANY!!
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Review Date
September 28, 2003
Overall Rating
 2 of 5
Value Rating
 2 of 5
Used product for
2-5 years
Battery Finder >>
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Reviewed by
Peter Bartell
, Expert
Price Paid
$99.00
at Ceiva.com
Summary
The frame is a great idea, and my Mother enjoys it very much. But whoa be unto you if you ever have a problem....
Strengths
Easy for the user to setup, view, and change images.
Customer Service
Non-existent. Never return emails. Pray you never ever need it!
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Review Date
January 27, 2003
Overall Rating
5 of 5
Value Rating
 5 of 5
Used product for
0-1 years
Battery Finder >>
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Reviewed by
jimbills
, Professional
, from Rockwall, TX
Price Paid
$149.00
at ceiva.com
Summary
I bought this for my grandmother, and it has worked beautifully so far.
Strengths
Uploads new images each night without a hassle.
Very simple design and easy to use.
Good web interface for hands-on control.
Neat extra features like daily weather forecasts.
Weaknesses
Somewhat pricey, especially for the subscription.
Screen must be turned away from windows or any bright light source.
Customer Service
NA
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